Centerworks Return Policy

We Want You to LOVE the Pilates and Wellness Products You Purchase from Centerworks!

It’s all about the “Happiness Factor!” It’s important that you have a great experience with us. We hope to build a long lasting relationship with our customers, by providing excellent quality products and resources that you can use to improve your whole-body health. Plus, if you are happy with your purchases, perhaps you’ll be kind enough to share a referral with a friend, that means we’ve achieved our goal of more healthy and happy people exercising on the planet (and using great products that they purchased from Centerworks). So the end result is everybody can be Happy, Happy, Happy!

Customer satisfaction is our #1 goal. As a small business, we’d be out of business real quick if we are unable to provide good quality products and services. If you are not 100% completely satisfied with the products you have purchased from Centerworks, please let us know. Contact us by email, or call our Product Orders and Customer Service Center at 1-800-946-7804 between 8am-5pm CST. We want to meet or exceed your expectations and keep you as a happy and healthy Centerworks customer.

90 Day Customer Satisfaction Guarantee 90 DAY CUSTOMER
SATISFACTION GUARANTEE

If you are unhappy with a product purchase, it may be returned within 90 days for a full refund, or replaced with a different product of your choice from our store.

 

Please return items in unused and resalable condition to our warehouse at:

Centerworks – Returns
7570 W. 21st N., Ste. 1038A
Wichita, KS 67205-1734

You can send us a short note along with the item(s) indicating why they did not meet your expectations and letting us know if you’d like a full refund, credit for a future purchase, or a different product instead.

Please note:
While we’d love to offer this policy on our downloads – unfortunately that’s just not possible. All download sales are final.But we still want you happy and satisfied. So if there’s a problem with a downloadable product that you have purchased from us, please let us know and we’ll see what we can do to keep your happiness factor high!

 

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